Associate Program Director (CST146)


: $132,420.00 - $206,040.00 /year *

Employment Type

: Full-Time


: Executive Management

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Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.

VOA-GNY s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.


The associate program director manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance services. In the absence of the program director, assumes the responsibilities of that position.


The position requires a bachelor s degree in a human services field and five years experience including two years in a supervisory capacity.


  1. Manage program personnel in case management and support areas.

  2. Establish and maintain program delivery models.

  3. Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons.

  4. Ensure that regulations and quality assurance indicators are achieved.

  5. Maintain client records in a professional and confidential manner.

  6. Participate in the general management of the facility or program.

  7. Perform other related duties as required.


  1. Qualified personnel are recruited, trained, and retained.

  2. Program goals and objectives are met.

  3. Positive community linkages are maintained that provide access for all clients and a positive image of the program.

  4. Regulatory requirements and quality indicators are met at the highest level.

  5. Client records are current and confidential.

  6. The facility is well-managed.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.

Associated topics: administrative coordinator, administrative staff, administrative support, assist, front office, food, operational assistant, operations director, staff, support * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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