Community Health Outreach & Engagement Spec.-0713027

Trillium Health in Forest Hills, NY

  • Industry: Nonprofit - Public Relations/Marketing
  • Type: Full Time
  • Compensation: $62,630.00 - 104,060.00 / Year*
position filled
Trillium Health, a Federally Qualified Health Center Look-Alike, is a community health center offering access to affordable care for all, with a special focus on meeting the needs of LGBTQ people, communities of color, and underserved populations.

Nationally recognized for outstanding patient-centered care, the team at Trillium Health provides a wealth of knowledge and experience. Our expansive array of services, including testing and treatment, laboratory services, primary and specialty care, and an on-site pharmacy, makes it easier for patients and clients to receive the complete care they need, all in one place.

Our authentic commitment to diversity and inclusion is evidenced through our hiring practices, our employee programs, and our compassion for everyone we serve. Based in downtown Rochester, with satellite locations in Bath and Geneva, and MOCHA centers in Buffalo and Rochester, Trillium is deeply invested in building community. We proudly sponsor many other nonprofit organizations throughout the area and participate in a wide range of community events.

Trillium s employee-centered company culture and exceptional benefits have contributed to impressive growth in recent years, raising our staff total to more than 290. We hope you will consider joining us on this upward path and becoming a part of the Trillium Health family.

We are currently recruiting for aCommunity Health Outreach& Engagement Specialist (Harm Reduction/Community Health& Safety).

Community Safety Services

Conduct sweeps (in tandem or teams) of open air drug market/public consumption locations in the City of Rochester to collect improperly disposed syringes according to safe disposal practices

Respond to requests for syringe pick-ups received via phone

Provide training, guidance and collection supplies to community members interested in safer disposal techniques

Assist with proper packaging and disposal of sharps for onsite destruction or haul away services

Compile and report syringe collection data as required

Provide training to community volunteers to assist in the collection of improperly disposed syringes according to safe disposal practices


Maintain a compassionate, positive, and respectful attitude towards people who use drugs

Participate in community events, forums, meetings, etc. as requested by Supervisor

Engage community members to build relationships and promote public health and safety within the neighborhoods served by Trillium Health

Provide outreach and engagement services to individuals currently using drugs in the open air drug market/public consumption locations in the City of Rochester

Disseminate harm reduction education, opioid overdose prevention training and Narcan, and safer syringe disposal information and collection supplies to individuals encountered on outreach

Drive mobile unit to assigned outreach events/locations to serve as home base for outreach and engagement services

Prepare supplies and maintain inventory to ensure adequate material for service delivery

Compile and report program data and demographics of individuals encountered during outreach as required

Service Referral and Linkage

Demonstrate developing knowledge of HIV/AIDS, HCV, sexually transmitted infections, substance use and related issues affecting the community

Increase individuals awareness of and facilitate entrance into substance use, harm reduction, HCV/HIV, housing and related human/medical services and treatment

Facilitate linkages for people who use drugs that will enable them to access medical care and needed services, including phone screens, appointments, paperwork and transportation assistance

Compile and report program data and demographics of individuals served through referral and linkage as required


Requires the ability and commitment to respect and support inclusiveness and diversity including but not limited to individuals of different backgrounds, cultures, races, ages, sexual orientations, gender identities or expressions, experiences, opinions, etc.

Requires individual demonstration of commitment to the One Trillium behaviors and business impacts and modeling them in the organization.

Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.

Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits, process improvement and quality improvement plans. Other specific duties as assigned.


High School diploma or equivalent preferred. Must demonstrate comfort and confidence working outdoors within diverse neighborhoods and communities conducting safe syringe pick-up and disposal, witnessing drug use and possible overdoses as well as, active sex trade; requires the ability to build relationships and trust to facilitate linkage to care; strongly prefer at least one year of outreach and engagement experience, plus experience with substance use, sex workers and HIV/HCV prevention. Requires valid NYS driver license as this position will drive organization mobile unit.

Effective verbal and written communication skills required, including the ability to adapt communication style to suit and engage different audiences. Fluency in both Spanish and English strongly preferred.

Trillium Health offers employment to all employees& applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.
Associated topics: account executive, advertising sales, design, graphic, marketing, marketing coordinator, media, public relations, sales marketing, sponsored

* Estimated salary

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