Openings for Customer Service Representatives! Develop your career as a Customer Service Representative in the expanding Private Medical industry through this exciting opportunity at OfficeTeam. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This long term temporary-to-full time Customer Service Representative position in Williamsville, New York could be perfect for you! Responsibilities - Manage incoming telephone calls - Manage the fielding and sending of important written business correspondence - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion - Excellent oral and written communication skills - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Supportive, positive attitude with a professional demeanour applied to all tasks - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort and confidence when interacting with internal and external partners and clients/customers - Deep understanding of shipping receiving - Customer service experience required - Microsoft Word experience desired - Customer service and office administrative skills - Ability to recognize, evaluate, and resolve problems effectively - Demonstrated experience performing extensive research to resolve complex customer inquiries - Proven computer skills We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today. For immediate consideration, please email your resume to [Click Here to Email Your Resum ] or apply directly on our website, www.officeteam.com.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.