Under the supervision of the Center for Learning and Professional Development (CLPD) Director, the Healthcare Support Services Coordinator is responsible for the design, delivery and coordination of healthcare related education and professional development to employees of the FREE Network. Education is delivered in accordance with requirements and regulations as set forth under the varied government agencies, including but not limited to: The Office of People with Developmental Disabilities (OPWDD), the Office of Mental Health (OMH), and the Department of Health (DOH). The Healthcare Support Services Coordinator is also responsible for providing on-site support to deliver targeted healthcare education when the need is identified as a result of internal/external audits or to address an acute healthcare educational need that may arise. In addition, there will be a focus on quality outcomes for people we support by enhancing employee professional growth in the area of healthcare education in order to best support and address the unique integrated health needs of people that is in line with the philosophy of the Council on Quality and Leadership (CQL).
- Conduct healthcare related education and professional development for employees.
- Ensure educational material is accurate and reflects the most current and up to date information regarding regulatory and agency requirements.
- Responsible for the coordination of related healthcare courses (ie. AMAP, Tube Feeding etc.) at varied times/days/locations to meet the needs of the employees who require those courses.
- Conduct healthcare needs training during new hire orientation and leadership/management training (i.e., communicable diseases, universal precautions, OSHA, nutrition, etc.).
- Conduct initial AMAP certification and AMAP recertification training for applicable employees as per OPWDD regulatory requirements and ensure utilization of an approved OPWDD curriculum.
- Conduct nursing in-service training in agency programs as needed including but not limited to: recognition of illness or dysfunction, disease, infestation and indicators of injury that warrant medical or nursing intervention; taking vital signs; addressing individual-specific health problems and needs (e.g. diabetic/daily foot care); administering any necessary treatment (e.g. warm soaks); performing first-aid on occasion of accidents (injury); making a diagnosis; following proper emergency procedures; writing incident reports and additional topics as needed.
- Assist in the development and implementation of written clinical policies and procedures and best practices that reflect the objectives of agency strategic goals and the mission of the agency.
- Ensure that all training follows policy, procedures and best practices of the Agency.
- Assess areas of healthcare education related needs within the Agency and determine targeted or on-going education that may be necessary.
- Reviews current existing training (i.e. Relias courses) to determine appropriateness and effectiveness for agency employees when requested and propose learning plans based on that feedback.
- Provide expertise and support to the organization and its affiliates with educational regulations as set forth by governing bodies including analysis of and assistance with the interpretation and integration of applicable regulations (where applicable).
- Works in conjunction with the Director of CLPD to determine plans of action via benchmark planning to monitor implementation of necessary healthcare related projects.
- Collaborate with the Professional Development Department to ensure a high quality of delivery of courses and on-going employee development.
- Coordinate site visits to programs as needed to assess effectiveness of education. Work in collaboration with other support departments to identify those needs (i.e. Professional Development, Quality Improvement, Incident and Investigatory Services)
- Assist the Quality Improvement Department to conduct medical chart reviews as requested by the Quality Improvement Director
- Current Registered Professional Nurse with a degree in Nursing. Master s degree preferred.
- Minimum of 5 years nursing experience and professional experience working with persons with developmental disabilities, mental health and/or other disabilities.
- Teaching or instructional facilitation experience strongly preferred.
- Previous OPWDD Nursing experience preferred. Strong familiarity with federal, state & local regulations governing health care.
- Experience and familiarity with OPWDD, OMH, DOH and other government run entities.
- Demonstrated expertise and skill in delivering successful outcomes and results within specified timeframes.
- Strong, effective and positive communications skills both written and oral.
- Demonstrates the ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
- Ability to work independently with a strong initiative and vision for agency healthcare needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Associated topics: bsn, cardiothoracic, care, ccu, nurse, psychiatric, surgery, surgical, transitional, unit