• Enterprise Holdings
  • $28,110.00 -43,750.00/year*
  • Buffalo , NY
  • Aviation
  • Full-Time
  • 130 Rapin Pl

National and Alamo has an exciting opportunity for TWO Greeters at the Buffalo Airport, located at 4499 Genesee St. Cheektowaga NY 14225. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This is a seasonal role. Our season will start May 15th and will end no later than October 12th

+ Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

+ Welcome members to the facility when they exit the bus or arrive on the lot.

+ Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

+ Assist members with questions and concerns to minimize counter visits.

+ Communicate customer service issues to management.

+ Ensure that hangtag information is completed correctly.

+ Maintain clean low mileage fleet mix requirements.

+ Maintain Emerald Aisle for cleanliness.

+ Thank member for their business.

+ Provide upgraded vehicles on request.

+ Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

+ Must be at least 18 years of age

+ Minimum of 1 year experience handling customer service functions

+ Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years

+ No drug or alcohol related conviction on driving record in the past 5 years

+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

+ Must be willing to accept the starting pay of $12.00/hour

+ Apart from religious observation, must be able to work the following shift/schedule:

Schedule 1:

+ Monday 8:00am - 4:30pm

+ Tuesday 9:00am - 6:30pm

+ Friday 9:00am - 6:30pm

Schedule 2:

+ Monday 10:00am - 6:30pm

+ Thursday 9:00am - 6:30pm

+ Friday 8:00am - 5:30pm

Requisition Number: 2019-281333

Street 2: Buffalo Intl Airport

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address to contact us about your interest in employment.
Associated topics: buyer, counter, customer service, greet, outlet, sales associates, sales leader, sales representative, solicit, solitation

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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