Employment Type

: Full-Time


: Hospitality - Lodging/Resort/Travel

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  • We have an opening for a Inn Keeper position.
  • Location: Scotia, NY Note: online applications accepted only.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Hospitality is not only in our name; it is the foundation upon which our company was built. Mazzone Hospitality originated over 30 years ago with a small restaurant in downtown Schenectady. Our commitment to customer service over the years has brought us to where we are today as the most prestigious hospitality company in upstate New York. We have two distinct divisions, On/Off premise catering and business dining. Although we are still family rooted, most recently in 2017 we took our company to the next level by partnering with Restaurant Associates, a division of Compass Group North America. Currently we operate within 18 different locations throughout the capital district, and have over 1,000 employees on our team. Nothing is too small when it comes to attention to details. The desire to provide exceptional service is the foundation upon which we will build your experience with us.

Full time associates at Mazzone Hospitality are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits
Job Summary

Job Summary/ Purpose: The Inn Manager maintains customer satisfaction as well as well as handles any guest issues with the assistance of their team. He/ She supervises various staff in both Glen Sanders Mansion.

Job Duties:

  • Develop a good rapport with guests and staff
  • Guide employees to ensure higher level of performance and productivity
  • Investigate and resolve guest complaints
  • Work with housekeeping to ensure all guests rooms are cleaned to the correct standards
  • Complete daily reports
  • Process payroll weekly
  • Work with vendors to maintain inventory and necessary items
  • Work with online travel agents to increase booking volume
  • Maintain online reputation through travel agent sites
  • Reconcile and submit weekly invoices to accounting
  • Work front desk shifts when necessary
  • Other administrative and operational duties as needed


  • Bachelor s Degree in Hotel Management
  • Previous experience in management or related field
  • Knowledge of all job functions to properly manage Inn
  • Computer skills including POS (Point of Sales) systems, MS Word, Excel etc.
  • Strong organizational skills; ability to prioritize and multi-task in a fast-paced environment
  • Outgoing, pleasant personality, and desire to please guests
  • Good organizational and interpersonal communication skills
  • Flexible schedule, must be able to work days, nights, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to stand for up to 8 hours
  • Must have reliable transportation

About Compass Group: Achieving leadership in the foodservice industry


Compass Group is an equal opportunity employer.? At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.?Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.?*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


Req ID: 290627?



Associated topics: activity, adventure, branch, camp staff, director, host, instructor, leader, site, vacation

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